• Mohamad Hijazi

Editing Pending Approval/Claim

- According to recent Audits in 2018

- Some Clinics Reported that Auditors Questioned the reason why you can Edit a Pending Approval or Claim Request

- We have added a new permission to disabled editing an approval or claim, if it is pending.

- The Permission is allowed by default to All clinics/users

- if you want to disabled this, or at least know about it for your next audit, please refer to the below


- office.dok32.com

- setup

- roles

- find the user role

- look for " Edit pending claim " & "Edit pending prior approval "


UN-TICKING the check box, will not allow you to edit a request any more as long as it is pending



#Admin #NewFeatures #25Jan2019

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